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HP 5y Care DMR Mobile Workstation Solution Supp
SKU
U60PNE
- Remote problem diagnosis and support
- Offsite support for complex issues
- Budget-friendly alternative to onsite support
- Solution Care Pack
- Defective Media Retention
| SKU | U60PNE |
|---|---|
| Manufacturer | HP |
| Availability | Out of Stock |
| PDF URLs |
View PDF |
Extended warranty
Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
Remote support
Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.[1,8]
Device remediation
For more complex issues, choose faster device remediation with offsite support.[1]
Help keep employees happy with device service and support options that restore productivity with offsite support.
| Features | |
|---|---|
| Service type | Depot |
| Number of years | 5 year(s) |
| Service time (hours x days) | 9x5 |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Offsite repair |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 5 years |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention; PC Solution |
| Technical details | |
| Number of years | 5 year(s) |
| Service time (hours x days) | 9x5 |