We use cookies to make your experience better.
To comply with the new e-Privacy directive, you agree to the privacy policy and our use of cookies.
HP 2 year Priority Management Plus Service
SKU
U62G3E
- Technical support design for IT
- Global experience
- Direct access
- Online case management tools
- Assigned support contact
- Proactive support plan
- Problem management
- Parts prioritization
- Performance management
| SKU | U62G3E |
|---|---|
| Manufacturer | HP |
| Availability | Out of Stock |
| PDF URLs |
View PDF |
It’s time to meet your in-country IT concierge
Get a global customer support manager located in your region who will manage and proactively plan your IT support needs.
You’re always first in line
Reduce your downtime with priority access to the parts you need to get up and running.
Have a premium support experience every time
Enjoy an IT support partner who will help you monitor system performance, deliver executive-level reports, and proactively plan your support needs.
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | Warranty independent |
| Support type | Priority support |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 2 years |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |