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HPE 5Y 24x7 4h
SKU
U0PA9E
| Number of years | 5 year(s) |
|---|---|
| SKU | U0PA9E |
| Manufacturer | HPE |
| Availability | In Stock |
HPE Proactive Care can help you to improve the return on your investment with features designed to:
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Help provide recommendations for firmware version and software patching on supported products to help prevent problems
Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities
Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
| Features | |
|---|---|
| License term in years | 5 year(s) |
| Service time (hours x days) | 24x7 |
| Response time | 4 h |
| Compatibility | DLT External Drives |
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|---|---|---|---|---|---|---|
| SKU |
U0PA9E
|
LIC-MS250-48FP-10Y
|
HX451E
|
P9L06AAE
|
U0BE1E
|
U0BK0E
|
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