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HPE 1 year Post Warranty 6-Hour 24x7 Call to Repair ProLiant DL380 G4 Hardware Support
SKU
UG658PE
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1 year Post Warranty 6-Hour 24x7 Call to Repair ProLiant DL380 G4 Hardware Support
| SKU | UG658PE |
|---|---|
| EAN | 4053162100565 |
| Manufacturer | HPE |
| Availability | Out of Stock |
Remote problem diagnosis and support Onsite hardware support
Replacement parts and materials included Firmware updates for selected products Choice of coverage windows
Periodic maintenance (included for certain, eligible products only) Escalation management Access to electronic support information and services HPE electronic remote support solution (for eligible products only)
Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only)
Enhanced parts inventory management (included with select, optional call-to-repair time commitments)
HPE Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.
| Features | |
|---|---|
| Number of years | 1 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Response time | 6 h |
| On-site support | Yes |
| Compatibility | ProLiant DL380 G4 |
| Technical details | |
|---|---|
| Number of years | 1 year(s) |
| Type | On-site |
| Service time (hours x days) | 24x7 |
| Response time | 6 h |
| On-site support | Yes |
| Compatibility | ProLiant DL380 G4 |