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HP 16 hours (8 travel) of GSE service travel expenses included-SOW must be completed before purchase
SKU
U0QS3E
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16 hours (8 travel) of GSE service travel expenses included-SOW must be completed before purchase
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
| SKU | U0QS3E |
|---|---|
| EAN | 4058154345740 |
| Manufacturer | HP |
| Availability | Out of Stock |
| PDF URLs |
View PDF |
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | Warranty independent |
| Support type | Onsite technical assistance |
| Service method | Onsite consulting |
| Response time | Scheduled |
| Place of service | Onsite |
| Duration | Not applicable |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |